Delvery Information
Delivery Options
All orders are dispatched either via Evri, DPD or Parcelforce. Please note that some options may not be available under some circumstances. Factors that affect this include:
- Specified Delivery Address
- Order Weight / Parcel Dimensions
- Order Value
Delivery Prices
- Orders Over £199
UK - FREE | Europe/Rest Of World - Discounted
For UK deliveries, where the order value exceeds £199, delivery is FREE. For international deliveries a discount is applied. The free/discounted delivery service offered replaces the regular lowest priced delivery option available.
- Orders Under £199
UK | Europe/Rest Of World
For orders under £199 the delivery price is £4.99
When Will I Receive My Order?
All items are sent on a 2 day delivery service unless otherwise stated.
Scenario 1 - All ordered items are advertised as 'In-Stock' (at our warehouse):
All orders placed before 2pm will be packed and dispatched on the same day.
Scenario 2 - Order includes items advertised as 'Available From Supplier':
If your order consists of items that we have indicated as being 'Available From Supplier' then processing your order will involve a few extra days handling time; Upon receiving your completed order we will obtain the non-stock items from our suppliers. As soon as we receive the suppliers delivery we will dispatch your order promptly as outlined in the table below. In this instance 'Order Received' can be regarded as 'Supplier Delivery Received'.
Under some circumstances we may choose to dispatch the item(s) in stock at our warehouse seperately to any item(s) that are ordered from our suppliers.
Scenario 3 - Order includes 'Special Order' items:
If your order consists of items that we have indicated as being 'Special Order' then the order processing time will vary depending on the item(s) ordered; Upon receiving your completed order we will confirm with our supplier(s) the anticipated delivery time(s) and inform you of this information either by telephone or email. As soon as we receive the supplier(s) delivery we will dispatch your order promptly as outlined in the table below. In this instance 'Order Received' can be regarded as 'Supplier Delivery Received'.
We will dispatch any additional items in stock at our warehouse/supplier(s) seperately to the special order item(s).
- Orders received and paid for in full on a Bank Holiday will be dispatched the next working day (Mon - Fri).
Additional Information
New items will include the original product packaging. We may add additional packaging where necessary and where possible, for orders that contain multiple items, we may package as one parcel. Secondhand and Ex-Display items may not include the original product packaging.
Orders are insured against loss or damage until signed for. It is important to inspect the parcel contents for damage before you sign for delivery. If this is not possible and the outer packaging appears to be damaged and you suspect the parcel contents may also be damaged please write the word 'UNCHECKED' with your signature.